> ## Documentation Index
> Fetch the complete documentation index at: https://docs.a2v2.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Analytics & Usage Overview

> Where to see how much your agents cost and how well they're performing — the org-level Usage dashboard versus per-agent Analytics.

Two questions come up the moment your agents go live: *"How much am I spending?"*
and *"Are these agents actually working?"* A2V2.ai answers them in two different
places, each built for a different job.

* **Usage** is an **organization-wide** dashboard. It tracks **credit spend** across
  every agent and team member, so you can watch your balance, spot a runaway agent,
  and plan top-ups.
* **Analytics** is **per agent**. It shows how an individual agent is *performing* —
  conversations, messages, visitors, answer quality, and (for paid agents) revenue.

Think of it this way: **Usage answers "what is this costing me?"** and **Analytics
answers "is this agent doing its job?"**

## Where each one lives

| View                                | Scope              | Where to find it                                      | What it's for                                                          |
| ----------------------------------- | ------------------ | ----------------------------------------------------- | ---------------------------------------------------------------------- |
| **Usage**                           | Whole organization | **Usage** in the dashboard sidebar (next to Settings) | Credit spend over time, per-agent and per–team-member usage            |
| **Analytics** <span>·</span> *Beta* | A single agent     | **Agent → Analytics** inside an agent's workspace     | Conversations, messages, visitors, answer quality, paid-access revenue |

<Note>
  **Analytics is in Beta.** It's live and useful today, but the views are still being
  expanded — some tabs may show a "coming soon" state while they roll out. Expect the
  agent-level reports to grow over time.
</Note>

## How to choose where to look

<CardGroup cols={2}>
  <Card title="I want to control cost" icon="coins">
    Go to **Usage**. See total credits used this period, which agents and team
    members are spending them, and the spend trend over any date range.
  </Card>

  <Card title="I want to improve one agent" icon="chart-line">
    Open that agent and go to **Analytics**. See how many people are chatting, how
    deep the conversations go, and where the agent struggles to answer.
  </Card>

  <Card title="I want to know my balance & billing date" icon="credit-card">
    That's on **Billing** — see [Credits explained](/billing/credits-explained).
    Usage shows *spend*; Billing shows your *remaining balance* and renewal date.
  </Card>

  <Card title="I sell access to an agent" icon="dollar-sign">
    Open the agent's **Analytics → Subscriptions** for revenue, subscribers, and
    transactions. Set the paywall up on [Paid Agents](/billing/paid-agents).
  </Card>
</CardGroup>

## A quick word on credits

Both views revolve around **credits** — the single unit A2V2.ai uses to meter every
message, document, voice transcription, and tool run. If "credits used" on these
dashboards is new to you, read [Credits explained](/billing/credits-explained)
first; the rest of this section assumes you know what a credit is.

## Related

<CardGroup cols={2}>
  <Card title="Usage dashboard" icon="gauge" href="/analytics/usage">
    Track credit spend across every agent and team member.
  </Card>

  <Card title="Agent Analytics (Beta)" icon="chart-line" href="/analytics/agent-analytics">
    See how a single agent is performing.
  </Card>

  <Card title="Credits explained" icon="coins" href="/billing/credits-explained">
    The two credit pools and what spends them.
  </Card>

  <Card title="Paid Agents" icon="dollar-sign" href="/billing/paid-agents">
    Charge your visitors and track the revenue.
  </Card>
</CardGroup>