> ## Documentation Index
> Fetch the complete documentation index at: https://docs.a2v2.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Create an Agent

> Create, name, duplicate, and manage the AI agents in your organization.

An **agent** is a single chatbot with its own knowledge, personality, and
appearance. You manage all your agents from the **Agents** dashboard.

## Prerequisites

* A signed-in account in an organization (see [Accounts & organizations](/concepts#accounts-organizations)).
* Your plan must have an available agent slot. Need more? See
  [Credits & plans](/concepts#credits).

## Create an agent

<Steps>
  <Step title="Open the Agents dashboard">
    After signing in you land on the **Agents** dashboard, which lists your
    agents. It's your home base for opening, creating, and managing them.

    <Frame>
      <img src="https://mintcdn.com/a2v2ai/ItYQQYTHsiiRmr-t/images/getting-started/agents-dashboard.png?fit=max&auto=format&n=ItYQQYTHsiiRmr-t&q=85&s=50761c2f4bbc8c514b509b415899abe6" alt="The Agents dashboard listing existing agents with a New Agent button." width="1440" height="900" data-path="images/getting-started/agents-dashboard.png" />
    </Frame>
  </Step>

  <Step title="Start a new agent">
    Select **New Agent**. The **Add Agent** dialog opens.
  </Step>

  <Step title="Choose an agent type">
    Pick the type that matches what your agent is for:

    * **General Agent** — "A versatile AI assistant for general-purpose
      conversations, customer support, and knowledge base queries." This is the
      right choice for most use cases.
    * **Medical Agent** — designed to assist patients with health-related
      questions.
  </Step>

  <Step title="Name it and create">
    Enter an **Agent Name**, then select **Create**. The new agent opens on its
    **Playground**, ready for you to add knowledge and test it.

    <Frame>
      <img src="https://mintcdn.com/a2v2ai/ItYQQYTHsiiRmr-t/images/building/create-agent.png?fit=max&auto=format&n=ItYQQYTHsiiRmr-t&q=85&s=39166d0043408e6735cf04f382fa8512" alt="The Add Agent dialog with the agent type and name fields." width="1440" height="900" data-path="images/building/create-agent.png" />
    </Frame>
  </Step>
</Steps>

<Note>
  The **agent type** sets the right starting point for your agent. Choose
  **General Agent** unless you're specifically building a patient-facing medical
  assistant.
</Note>

<Tip>
  Name agents by their job — "Support Bot", "Docs Assistant" — so they stay easy to
  find as your list grows.
</Tip>

## Manage existing agents

From the **Agents** dashboard you can:

| Action        | What it does                                                          |
| ------------- | --------------------------------------------------------------------- |
| **Open**      | Enter the agent to configure knowledge, instructions, and appearance. |
| **Rename**    | Change the agent's display name.                                      |
| **Duplicate** | Create a copy with the same configuration as a starting point.        |
| **Delete**    | Permanently remove the agent and its data.                            |

<Warning>
  Deleting an agent removes its knowledge base, conversations, and contacts. This
  can't be undone.
</Warning>

### Duplicate an agent

Duplicating is the fastest way to spin up a variant — for example, a staging
version of a live agent. The copy starts with the original's configuration, which
you can then change independently.

## Next steps

<CardGroup cols={2}>
  <Card title="Add knowledge" icon="database" href="/knowledge-base/overview">
    Train the agent on your content.
  </Card>

  <Card title="Write instructions" icon="pen" href="/building/instructions">
    Give it a persona and rules.
  </Card>

  <Card title="Choose a model" icon="microchip" href="/building/model-settings">
    Set quality, speed, and cost.
  </Card>

  <Card title="Test it" icon="vial" href="/testing/sandbox">
    Chat with your agent in the Sandbox.
  </Card>
</CardGroup>