> ## Documentation Index
> Fetch the complete documentation index at: https://docs.a2v2.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrations

> Connect external systems to A2V2.ai so data flows in automatically — including importing patient records from Tebra EMR.

Most of what your agent knows, you add yourself — files, links, Q\&A. **Integrations**
are different: they connect A2V2.ai to a system you already run so data flows in
**automatically**, without re-typing or re-uploading it. Today that means pulling
patient records out of an electronic medical record system and into your CRM.

Integrations live at the organization level. Open **Integrations** from the dashboard
sidebar — the page is titled **Integrations**, with the subtitle "Connect external
systems to import data into A2V2."

<Note>
  **Integrations may not be available on your account.** This is a selectively rolled-out
  capability aimed at healthcare organizations. If you don't see **Integrations** in your
  sidebar, it isn't enabled for your organization yet — [contact A2V2.ai
  support](mailto:support@a2v2.ai) if you need it. The rest of this page describes what's
  available when it is enabled.
</Note>

## Who can use it

* Integrations is **Owner-only**. The screen shows "This page is available to
  organisation owners only" to anyone else. See [Members &
  Roles](/settings/members-and-roles).
* It must be **enabled for your organization** (see the note above).

## What's available

<CardGroup cols={2}>
  <Card title="Tebra (EMR import)" icon="file-medical" href="/integrations/tebra">
    Import patient data from **Tebra** EMR — demographics, clinical notes, medications,
    vitals, and labs — straight into your A2V2.ai CRM as contacts. Healthcare-specific.
  </Card>
</CardGroup>

When no integration is enabled for your organization, the screen shows **"No
integrations available."**

## What about YouTube?

You don't need an integration to put YouTube content into your agent. **YouTube videos
are a Knowledge Base source** — you connect your YouTube account, pick a channel, and
choose which videos to import, all from the agent's Knowledge Base. There's no separate
YouTube entry on the Integrations screen.

<Card title="Add YouTube videos" icon="youtube" href="/knowledge-base/youtube">
  Connect YouTube and import videos as a Knowledge Base source. This is where the
  **Connect YouTube** flow and channel selection live.
</Card>

## How importing data is different from training

An integration doesn't replace the [Knowledge Base](/knowledge-base/overview) — they do
different jobs:

|                       | Knowledge Base                                        | Integration (Tebra)                                                   |
| --------------------- | ----------------------------------------------------- | --------------------------------------------------------------------- |
| **What it brings in** | Content your agent answers *from* (docs, links, Q\&A) | Records about *people* — contacts and their clinical history          |
| **Where it lands**    | Your agent's knowledge index                          | Your [CRM](/crm/overview) as contacts, notes, prescriptions, and more |
| **Who runs it**       | Anyone with agent access                              | **Owner** only                                                        |
| **How often**         | Whenever you add a source                             | As a guided import you run when you have new data to bring in         |

## Related

<CardGroup cols={2}>
  <Card title="Import from Tebra" icon="file-medical" href="/integrations/tebra">
    The step-by-step guide to the Tebra import wizard.
  </Card>

  <Card title="CRM contacts" icon="address-book" href="/crm/contacts">
    Where imported patients land — view and manage them as contacts.
  </Card>

  <Card title="Add YouTube videos" icon="youtube" href="/knowledge-base/youtube">
    Bring YouTube content in as a Knowledge Base source.
  </Card>

  <Card title="Members & Roles" icon="users" href="/settings/members-and-roles">
    Owner, Admin, and User — who can reach Integrations.
  </Card>
</CardGroup>