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When you pick a plan, you don’t type your card number into A2V2.ai. Payments run through Stripe — the same checkout trusted by millions of businesses — so your card details are handled by Stripe, never stored by us. This page covers subscribing through checkout and managing everything afterward in the billing portal. You’ll find both under Billing in your organization settings.

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Prerequisites

  • You must be the organization Owner to subscribe or change billing.
  • Choose a plan first — see Plans.

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Subscribe through Stripe checkout

1

Pick a plan

On Billing → Plans, select the plan you want (or an add-on).
2

Get redirected to Stripe

A2V2.ai shows “Redirecting to checkout…” and hands you off to Stripe’s secure, hosted checkout page.
Stripe secure checkout page for entering payment details
3

Enter payment details

Fill in your card and billing information on Stripe. If you have a promotion code, you can enter it here.
4

Return to A2V2.ai

After payment, Stripe returns you to your billing settings, and your new plan and credit allowance activate. If you cancel checkout, you come back to billing with no charge and no change.
It can take a moment after payment for your plan and credits to update. Use Refresh Usage on the Billing page if the new figures aren’t showing yet.

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Manage billing in the customer portal

Once you have an active subscription, use the Stripe customer portal to manage the financial side of your account. Open it with Update Billing (or Update Billing Details) from your billing settings. In the portal you can:
TaskWhat it’s for
Update payment methodReplace an expired or changed card.
View invoices & receiptsDownload records for your accounting.
Update billing detailsChange your billing email, address, or company name.
Review your subscriptionSee your current plan and renewal date.
Stripe customer portal for managing payment method, invoices, and billing details
Keep your payment method current. An expired card can cause a failed renewal — which pauses paid features — and it will also disable auto-recharge after repeated failed attempts.

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Your renewal date

Your next renewal is shown on the Billing page as the Next Billing Date, with a days remaining countdown. Your plan credits refill on that date, and your subscription renews automatically until you change or cancel it.

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Troubleshooting

Return to the Billing page and select Refresh Usage. If your plan still hasn’t updated after a few minutes, contact support@a2v2.ai with the email used at checkout.
Open the customer portal via Update Billing and add a working payment method. Paid features resume once a successful payment goes through.
Only the organization Owner can manage subscriptions and payment details.
Enter it on the Stripe checkout page during a new subscription or upgrade.

Plans

Compare tiers before you subscribe.

Auto-recharge

Set up automatic credit top-ups.

Add-ons

Buy extra agents and seats.

Credits explained

Understand what your subscription powers.