Prerequisites
- An agent you want to monetize (see Create an agent).
- Your agent’s access mode set so it can be made public — see Visibility & access.
- An active A2V2.ai subscription to run the agent.
How access modes relate
On the Visibility screen, Pay for Access is one of the access options for a public agent:| Mode | Who can use the agent |
|---|---|
| Use for Free | ”Any user can access your chatbot without restrictions or authentication.” |
| Restrict | ”Access is restricted. Only users from your CRM can use this chatbot.” |
| Pay for Access | ”Access is restricted. Only users with a paid chatbot subscription can use this.” |
Set up Pay for Access
Pay for Access is set up with help from the A2V2.ai team — when you turn it on, they reach out to finalize the details with you.Enable it on the agent
On Visibility, choose Pay for Access. You’ll be asked to confirm:
“By enabling this, our team will reach out to help you set up paid access for
your chatbot.”
Paid Access Configuration
| Field | What it sets |
|---|---|
| Price ($) | What a visitor pays for access. |
| Currency | The currency they’re charged in. |
| Access Duration (days) | How long their access lasts after purchase. |
| Message Credits | How many messages they get with their purchase. |
The credits a visitor buys here are their allowance for using your agent — a
separate balance from your organization’s plan credits. This is how access is
metered for each paying visitor.
What your visitors experience
When someone opens a Pay-for-Access agent, they’re prompted to purchase access before the conversation begins (payment is handled securely through Stripe). After paying, they can chat until either their access duration runs out or their message credits are used up. Their details are captured as a contact in your CRM.Track revenue and subscribers
Open Subscriptions (via View Subscriptions on the agent, or the Subscriptions analytics page) to see how your paid agent is performing — “Track revenue, subscribers, and transactions from paid access.”| Metric | What it shows |
|---|---|
| Total Subscription Amount | Total revenue earned from paid access. |
| Total Subscribers | How many people have purchased access. |
| Total Hours Used / Remaining Hours | Usage across your subscribers. |
| Revenue Over Time | A revenue trend chart for the selected period. |
Turn it off
You can disable Pay for Access at any time: “Disabling Pay for Access allows users to use the chatbot without payment.”Troubleshooting
I enabled Pay for Access but nothing seems set up
I enabled Pay for Access but nothing seems set up
Pay for Access is configured with the A2V2.ai team. After you enable it,
they reach out to finalize the price and duration. If you haven’t heard back,
contact support@a2v2.ai.
A visitor can't access the agent after paying
A visitor can't access the agent after paying
Their access duration may have expired or their message credits may be
used up. Check their status in the Subscriptions table.
What's the difference between this and my own plan?
What's the difference between this and my own plan?
Your plan and credits are what you pay A2V2.ai. Pay for
Access is what your visitors pay you. They’re tracked separately.
Related
Visibility & access
Choose how each agent is exposed.
Plans
Your own A2V2.ai subscription.
Credits explained
How credits power your agents.
Add-ons
Add more agents to monetize.