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This guide takes you from an empty account to a working, embeddable AI agent. You’ll create an agent, give it knowledge, test it, and grab the embed snippet.
Before you begin — sign in at app.a2v2.ai. New here? Sign up with your email (you’ll get a one-time code) or continue with Google. See Signing in for details.

1. Create an agent

From the Agents dashboard, select New Agent. In the Add Agent dialog, choose an agent type (pick General Agent for most use cases), give it a name, and select Create. You’ll land on the agent’s Playground.
Name agents by their job — “Support Bot”, “Onboarding Assistant” — so they’re easy to find once you have several.
Full guide: Create an agent →

2. Add your first source

Open Knowledge Base from the agent’s sidebar (under Expertise), select New Knowledge Item, and pick a source type:
Open the Files tab and choose a PDF, DOCX, or TXT. The file is uploaded and queued for processing.
Each source shows a status as it’s indexed. Wait for it to reach Completed before testing.
Processing happens in the background — you can keep working while a large file indexes. See how processing works.
Full guide: Knowledge Base →

3. Test your agent

Go to the Sandbox and ask a question your source can answer. The agent streams its reply and shows the sources it used, so you can verify the answer came from your content.
If the answer is thin or wrong, your source may still be processing, or the content may not cover that question. Add more sources or sharpen your instructions.

4. Customize the look (optional)

Open Agent UI → Appearance to set the agent’s colors, avatar, and the chat bubble position so the widget matches your brand. Full guide: Appearance →

5. Embed it on your site

Open Channels & API → Embed/Install. You have three options:

Share Link

Send a hosted link to your agent — nothing to install.

Chat bubble

A floating button in the corner of your site. Add the widget script and config to your page’s HTML.

Inline iframe

Embed the chat directly inside a page. Copy the <iframe> snippet where you want it to appear.
Add the snippet to your site and reload — your agent is live. Full guide: Embed & Install →

Next steps

Write better instructions

Give your agent a persona, tone, and rules to follow.

Choose the right model

Balance answer quality, speed, and credit cost.

Add more knowledge

Files, websites, YouTube, and Q&A — all in one place.

Compare configs

A/B test instructions and models in the Playground.